{"id":3,"date":"2025-12-15T10:41:19","date_gmt":"2025-12-15T10:41:19","guid":{"rendered":"https:\/\/neoathens.com\/?page_id=3"},"modified":"2026-07-09T20:07:21","modified_gmt":"2026-07-09T17:07:21","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/neoathens.com\/el\/privacy-policy\/","title":{"rendered":"\u03a0\u03bf\u03bb\u03b9\u03c4\u03b9\u03ba\u03ae \u0391\u03c0\u03bf\u03c1\u03c1\u03ae\u03c4\u03bf\u03c5"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38c314eb e-flex e-con-boxed e-con e-parent\" data-id=\"38c314eb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0477f11 elementor-widget elementor-widget-html\" data-id=\"0477f11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\r\n  .neo-legal {\r\n    --neo-bg: #faf7f2;\r\n    --neo-card: #ffffff;\r\n    --neo-text: #1d1d1f;\r\n    --neo-muted: #666666;\r\n    --neo-border: #e7dfd5;\r\n    --neo-accent: #111111;\r\n    --neo-soft: #f3eee7;\r\n    font-family: inherit;\r\n    color: var(--neo-text);\r\n    line-height: 1.75;\r\n  }\r\n\r\n  .neo-legal * {\r\n    box-sizing: border-box;\r\n  }\r\n\r\n  .neo-legal-wrap {\r\n    max-width: 980px;\r\n    margin: 0 auto;\r\n    padding: 56px 20px;\r\n  }\r\n\r\n  .neo-legal-hero {\r\n    background: var(--neo-bg);\r\n    border: 1px solid var(--neo-border);\r\n    border-radius: 28px;\r\n    padding: 42px;\r\n    margin-bottom: 28px;\r\n  }\r\n\r\n  .neo-legal-eyebrow {\r\n    display: inline-block;\r\n    font-size: 13px;\r\n    letter-spacing: .08em;\r\n    text-transform: uppercase;\r\n    color: var(--neo-muted);\r\n    margin-bottom: 12px;\r\n  }\r\n\r\n  .neo-legal h1 {\r\n    font-size: clamp(34px, 5vw, 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}\r\n\r\n  .neo-legal-table {\r\n    width: 100%;\r\n    border-collapse: collapse;\r\n    margin: 20px 0 28px;\r\n    overflow: hidden;\r\n    border-radius: 18px;\r\n    border: 1px solid var(--neo-border);\r\n  }\r\n\r\n  .neo-legal-table th,\r\n  .neo-legal-table td {\r\n    border-bottom: 1px solid var(--neo-border);\r\n    padding: 15px 16px;\r\n    text-align: left;\r\n    vertical-align: top;\r\n    font-size: 15px;\r\n  }\r\n\r\n  .neo-legal-table th {\r\n    background: var(--neo-soft);\r\n    font-weight: 700;\r\n  }\r\n\r\n  .neo-legal-table tr:last-child td {\r\n    border-bottom: 0;\r\n  }\r\n\r\n  .neo-legal-small {\r\n    font-size: 14px;\r\n    color: var(--neo-muted);\r\n  }\r\n\r\n  .neo-legal a {\r\n    color: var(--neo-accent);\r\n    text-decoration: underline;\r\n    text-underline-offset: 3px;\r\n  }\r\n\r\n  @media (max-width: 767px) {\r\n    .neo-legal-wrap {\r\n      padding: 36px 16px;\r\n    }\r\n\r\n    .neo-legal-hero,\r\n    .neo-legal-card {\r\n      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     <strong>neoathens.com<\/strong>, collects, uses, stores, and protects the personal data of visitors\r\n        and customers.\r\n      <\/p>\r\n      <p class=\"neo-legal-small\">\r\n        Last updated: 09\/07\/2026\r\n      <\/p>\r\n    <\/header>\r\n\r\n    <div class=\"neo-legal-card\">\r\n      <h2>1. Data Controller<\/h2>\r\n      <p>\r\n        The data controller responsible for the processing of personal data is:\r\n      <\/p>\r\n      <ul>\r\n        <li><strong>Legal name \/ Owner:<\/strong> Apostolos Tranoulis<\/li>\r\n        <li><strong>Trading name:<\/strong> Neo Athens<\/li>\r\n        <li><strong>Address:<\/strong> Zoodochou Pigis 14, Ilion 131 21, Greece<\/li>\r\n        <li><strong>VAT Number \/ Tax Office:<\/strong> 147189714<\/li>\r\n        <li><strong>Email:<\/strong> <a href=\"mailto:info@neoathens.com\">info@neoathens.com<\/a><\/li>\r\n        <li><strong>Phone:<\/strong> <a href=\"tel:+306936982380\">+30 693 698 2380<\/a><\/li>\r\n      <\/ul>\r\n      \r\n    <\/div>\r\n\r\n    <div class=\"neo-legal-card\">\r\n      <h2>2. What personal data we collect<\/h2>\r\n      <p>\r\n        We collect only the personal data that is necessary for the operation of our online store,\r\n        the processing of orders, customer communication, and compliance with our legal obligations.\r\n      <\/p>\r\n\r\n      <h3>When browsing the website<\/h3>\r\n      <ul>\r\n        <li>technical information, such as IP address, device type, browser, and operating system,<\/li>\r\n        <li>cookie data and similar technologies, according to the Cookies section of this policy,<\/li>\r\n        <li>website usage data, where you have given consent for analytics or marketing cookies.<\/li>\r\n      <\/ul>\r\n\r\n      <h3>When placing an order<\/h3>\r\n      <ul>\r\n        <li>full name,<\/li>\r\n        <li>billing and shipping address,<\/li>\r\n        <li>email address and phone number,<\/li>\r\n        <li>order and product details,<\/li>\r\n        <li>any notes, specifications, customisation choices, or files provided by the customer for the creation of the product,<\/li>\r\n        <li>invoice details, where required.<\/li>\r\n      <\/ul>\r\n\r\n      <h3>When contacting us<\/h3>\r\n      <ul>\r\n        <li>name, email address, phone number, and message content,<\/li>\r\n        <li>any additional information you choose to send us.<\/li>\r\n      <\/ul>\r\n    <\/div>\r\n\r\n    <div class=\"neo-legal-card\">\r\n      <h2>3. Purposes and legal basis of processing<\/h2>\r\n\r\n      <table class=\"neo-legal-table\">\r\n        <thead>\r\n          <tr>\r\n            <th>Purpose<\/th>\r\n            <th>Data<\/th>\r\n            <th>Legal basis<\/th>\r\n          <\/tr>\r\n        <\/thead>\r\n        <tbody>\r\n          <tr>\r\n            <td>Processing and fulfilment of orders<\/td>\r\n            <td>Customer details, shipping details, product details<\/td>\r\n            <td>Performance of a contract<\/td>\r\n          <\/tr>\r\n          <tr>\r\n            <td>Creation of customised products<\/td>\r\n            <td>Specifications, choices, notes, or files provided by the customer<\/td>\r\n            <td>Performance of a contract<\/td>\r\n          <\/tr>\r\n          <tr>\r\n            <td>Payments and invoicing<\/td>\r\n            <td>Transaction, billing, and invoice details<\/td>\r\n            <td>Performance of a contract and legal obligation<\/td>\r\n          <\/tr>\r\n          <tr>\r\n            <td>Product delivery<\/td>\r\n            <td>Full name, address, phone number, order details<\/td>\r\n            <td>Performance of a contract<\/td>\r\n          <\/tr>\r\n          <tr>\r\n            <td>Customer support<\/td>\r\n            <td>Contact details and message content<\/td>\r\n            <td>Legitimate interest or performance of a contract<\/td>\r\n          <\/tr>\r\n          <tr>\r\n            <td>Newsletter or promotional communication<\/td>\r\n            <td>Email address, name, communication preferences<\/td>\r\n            <td>Consent<\/td>\r\n          <\/tr>\r\n          <tr>\r\n            <td>Analytics and website improvement<\/td>\r\n            <td>Cookies, technical data, usage statistics<\/td>\r\n            <td>Consent, where required<\/td>\r\n          <\/tr>\r\n        <\/tbody>\r\n      <\/table>\r\n    <\/div>\r\n\r\n    <div class=\"neo-legal-card\">\r\n      <h2>4. Payments<\/h2>\r\n      <p>\r\n        Payments are made through the payment methods available at checkout. If payment providers such as\r\n        a bank, card processor, Viva Wallet, Stripe, PayPal, or another provider are used, the payment is completed\r\n        through the secure environment of the respective provider.\r\n      <\/p>\r\n      <p>\r\n        Neo Athens does not store full payment card details, such as card number, CVV, or other sensitive banking data.\r\n      <\/p>\r\n      <p class=\"neo-legal-small\">\r\n        Add the actual payment providers here before publishing: [PAYMENT PROVIDERS].\r\n      <\/p>\r\n    <\/div>\r\n\r\n    <div class=\"neo-legal-card\">\r\n      <h2>5. Recipients of personal data<\/h2>\r\n      <p>\r\n        Personal data may be shared only where necessary for the operation of the e-shop, the fulfilment of an order,\r\n        or compliance with legal obligations.\r\n      <\/p>\r\n      <ul>\r\n        <li>website hosting and technical support providers,<\/li>\r\n        <li>WordPress \/ WooCommerce platform and related plugins,<\/li>\r\n        <li>payment providers,<\/li>\r\n        <li>courier or transport companies,<\/li>\r\n        <li>accountants, tax advisors, or legal advisors, where required,<\/li>\r\n        <li>email, newsletter, analytics, or marketing providers, where used.<\/li>\r\n      <\/ul>\r\n      <p>\r\n        We do not sell the personal data of our customers or visitors to third parties.\r\n      <\/p>\r\n    <\/div>\r\n\r\n    <div class=\"neo-legal-card\">\r\n      <h2>6. Data retention<\/h2>\r\n      <p>\r\n        We retain personal data only for as long as necessary for the purposes for which it was collected,\r\n        unless a longer retention period is required by tax, accounting, or other applicable legislation.\r\n      <\/p>\r\n      <ul>\r\n        <li>Order and invoicing data is retained for as long as required by tax and accounting legislation.<\/li>\r\n        <li>Communication messages are retained for as long as necessary to respond to and manage the request.<\/li>\r\n        <li>Newsletter data is retained until consent is withdrawn or the user unsubscribes.<\/li>\r\n        <li>Cookies are retained according to the duration stated for each cookie category.<\/li>\r\n      <\/ul>\r\n    <\/div>\r\n\r\n    <div class=\"neo-legal-card\">\r\n      <h2>7. User rights<\/h2>\r\n      <p>\r\n        Under applicable personal data protection legislation, you have the following rights:\r\n      <\/p>\r\n      <ul>\r\n        <li>right of access to your personal data,<\/li>\r\n        <li>right to rectification of inaccurate or incomplete data,<\/li>\r\n        <li>right to erasure, where permitted by law,<\/li>\r\n        <li>right to restriction of processing,<\/li>\r\n        <li>right to data portability,<\/li>\r\n        <li>right to object to processing,<\/li>\r\n        <li>right to withdraw consent, where processing is based on consent.<\/li>\r\n      <\/ul>\r\n      <p>\r\n        To exercise your rights, you may contact us at\r\n        <a href=\"mailto:info@neoathens.com\">info@neoathens.com<\/a>.\r\n      <\/p>\r\n      <p>\r\n        You also have the right to lodge a complaint with the Hellenic Data Protection Authority if you believe\r\n        that the processing of your personal data violates applicable legislation.\r\n      <\/p>\r\n    <\/div>\r\n\r\n    <div class=\"neo-legal-card\">\r\n      <h2>8. Data security<\/h2>\r\n      <p>\r\n        We take appropriate technical and organisational measures to protect personal data against unauthorised access,\r\n        loss, alteration, or disclosure.\r\n      <\/p>\r\n      <p>\r\n        The website uses secure HTTPS\/SSL connection. However, no electronic transmission or storage system can be\r\n        considered completely secure.\r\n      <\/p>\r\n    <\/div>\r\n\r\n    <div class=\"neo-legal-card\">\r\n      <h2>9. Cookies<\/h2>\r\n      <p>\r\n        Cookies are small text files stored on your device when you visit a website. They are used for the proper\r\n        operation of the e-shop, maintaining the shopping cart, completing orders, improving user experience and,\r\n        where you give consent, for analytics or marketing purposes.\r\n      <\/p>\r\n\r\n      <h3>Cookie categories that may be used<\/h3>\r\n\r\n      <table class=\"neo-legal-table\">\r\n        <thead>\r\n          <tr>\r\n            <th>Category<\/th>\r\n            <th>Description<\/th>\r\n            <th>Consent<\/th>\r\n          <\/tr>\r\n        <\/thead>\r\n        <tbody>\r\n          <tr>\r\n            <td>Necessary cookies<\/td>\r\n            <td>\r\n              Required for the basic operation of the website, such as cart, checkout, security,\r\n              user login, and cookie preferences.\r\n            <\/td>\r\n            <td>Not required<\/td>\r\n          <\/tr>\r\n          <tr>\r\n            <td>Functional cookies<\/td>\r\n            <td>\r\n              Help store user choices or preferences, where applicable.\r\n            <\/td>\r\n            <td>May be required<\/td>\r\n          <\/tr>\r\n          <tr>\r\n            <td>Analytics cookies<\/td>\r\n            <td>\r\n              Used for traffic analysis and website improvement.\r\n            <\/td>\r\n            <td>Required<\/td>\r\n          <\/tr>\r\n          <tr>\r\n            <td>Marketing cookies<\/td>\r\n            <td>\r\n              Used for advertising, remarketing, social media pixels, or personalised content.\r\n            <\/td>\r\n            <td>Required<\/td>\r\n          <\/tr>\r\n        <\/tbody>\r\n      <\/table>\r\n\r\n      <h3>Indicative WooCommerce \/ WordPress cookies<\/h3>\r\n      <p>\r\n        If the website operates as a WooCommerce e-shop, it may use necessary cookies such as:\r\n      <\/p>\r\n      <ul>\r\n        <li><strong>woocommerce_cart_hash<\/strong> \u2013 helps detect changes in the shopping cart.<\/li>\r\n        <li><strong>woocommerce_items_in_cart<\/strong> \u2013 stores information about products in the cart.<\/li>\r\n        <li><strong>wp_woocommerce_session_<\/strong> \u2013 maintains a unique customer session for cart functionality.<\/li>\r\n        <li><strong>woocommerce_recently_viewed<\/strong> \u2013 stores recently viewed products, where enabled.<\/li>\r\n        <li><strong>wordpress_logged_in_<\/strong> \u2013 used for logged-in users.<\/li>\r\n      <\/ul>\r\n\r\n      <div class=\"neo-legal-note\">\r\n        <p>\r\n          Necessary cookies are placed because they are required for the operation of the online store.\r\n          Analytics or marketing cookies are activated only if you give your consent through the cookie mechanism.\r\n        <\/p>\r\n      <\/div>\r\n\r\n      <h3>Managing cookies<\/h3>\r\n      <p>\r\n        You can change or withdraw your consent at any time through the website\u2019s cookie settings.\r\n      <\/p>\r\n      <p>\r\n        <a href=\"#\" aria-label=\"Open cookie settings\">Open cookie settings<\/a>\r\n      <\/p>\r\n\r\n    <div class=\"neo-legal-card\">\r\n      <h2>10. Newsletter and commercial communication<\/h2>\r\n      <p>\r\n        If you subscribe to our newsletter, we will use your email address to send updates, offers,\r\n        or new product information. You can unsubscribe at any time through the unsubscribe link included\r\n        in each email or by contacting us.\r\n      <\/p>\r\n    <\/div>\r\n\r\n    <div class=\"neo-legal-card\">\r\n      <h2>11. Links to third-party websites<\/h2>\r\n      <p>\r\n        The website may contain links to third-party websites or social media platforms. We are not responsible\r\n        for the privacy practices, content, or security of third-party websites.\r\n      <\/p>\r\n    <\/div>\r\n\r\n    <div class=\"neo-legal-card\">\r\n      <h2>12. Changes to this policy<\/h2>\r\n      <p>\r\n        This Privacy Policy & Cookies Policy may be updated when necessary for compliance, technical changes,\r\n        or changes to our services. The latest version will always be available on this page.\r\n      <\/p>\r\n    <\/div>\r\n\r\n  <\/div>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Neo Athens Privacy Policy &#038; Cookies This Privacy Policy &#038; Cookies Policy explains how Neo Athens, through the website neoathens.com, collects, uses, stores, and protects the personal data of visitors and customers. Last updated: 09\/07\/2026 1. Data Controller The data controller responsible for the processing of personal data is: Legal name \/ Owner: Apostolos Tranoulis [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":7}},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Neo Athens<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"el_GR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Neo Athens\" \/>\n<meta property=\"og:description\" content=\"Neo Athens Privacy Policy &#038; Cookies This Privacy Policy &#038; Cookies Policy explains how Neo Athens, through the website neoathens.com, collects, uses, stores, and protects the personal data of visitors and customers. Last updated: 09\/07\/2026 1. 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